Privacy Policy

Gaia Sanctuary 11:11 Coaching

Effective: 6/30/2025

Gaia Sanctuary 11:11 Coaching (“we” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our coaching services or visit our website.

1. What Information We Collect
We may collect the following types of information:

Your name, email address, phone number, and other contact details

Information you voluntarily provide through forms, intake documents, or emails

Notes taken during coaching sessions

Payment and scheduling details

Technical data like IP address or browser type (through site analytics)

2. How We Use Your Information
We may use your information to:

- Schedule and manage appointments

- Process payments

- Communicate about your coaching journey

- Provide resources, updates, and educational materials

- Comply with legal requirements

- Improve the quality of our services

3. How We Protect Your Information
Your information is treated as sacred. We maintain reasonable administrative, physical, and technical safeguards to protect your personal data from unauthorized access, loss, or misuse.

4. How We Share Your Information
We will never sell your personal information. We only share it:

- With your written permission

- To protect your safety or the safety of others

- As required by law or mandated reporting (for example, suspected child or elder abuse)

- With trusted third-party service providers (like payment processors or scheduling apps) who agree to uphold strong privacy standards

5. Cookies & Analytics
Our website may use cookies or third-party analytics tools (like Google Analytics) to understand visitor behavior. You may opt out of cookies by adjusting your browser settings.

6. Third-Party Services
We may use external services (e.g., Zoom, Calendly, Stripe) to support our offerings. These third parties have their own privacy policies, which we encourage you to review.

7. Your Rights
You have the right to:

- Access the personal data we hold about you

- Request correction or deletion of your information

- Withdraw consent at any time

- Opt out of the sale of your personal information (though we do not sell personal data)

- Know what categories of personal information we have collected and shared

- Designate an authorized agent to act on your behalf (California)

- Request data portability (GDPR/EU)

- Restrict processing of your data (GDPR/EU)

- Object to certain uses of your data (GDPR/EU)

If you are a California resident or a resident of the European Economic Area and wish to exercise these rights, you may contact us at gaiasanctuary1111@gmail.com.
We will respond to your verified request within legally required timeframes.

8. Data Retention
We will keep your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Updates to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our services after changes indicates acceptance.

10. Data Breach Notification
In the event of a data breach affecting your personal information, Gaia Sanctuary 11:11 will notify you within the time period required by applicable law.

11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

12. International Transfers
By using our services, you consent to your information being transferred to and processed in the United States, or any other country where we operate, in accordance with this Privacy Policy.

13. Links to Other Policies
For information about terms of use, disclaimers, payment conditions, and other client agreements, please see our separate Terms of Service.

14. Data Retention Policy Detail
Session notes and coaching records will be retained for up to seven (7) years unless you request deletion earlier, except as required by law.

15. Refund Processing Time
Any approved refunds will be processed within 14 business days.

16. No Third-Party Beneficiaries
This agreement creates no third-party beneficiary rights.

17. Subcontractors Clause
Gaia Sanctuary 11:11 reserves the right to use subcontractors or assistants who are bound by the same confidentiality and ethics standards described herein.

18. Accessibility Statement
We are committed to making our website and services reasonably accessible to people of all abilities. Please contact us if you require accommodations.

19. Applicable Law Tie-In
his Privacy Policy and Terms of Service shall be interpreted consistent with U.S. federal law and the laws of the State of California.

20. Contact
If you have any questions about this Privacy Policy or your data, please contact us at:

Gaia Sanctuary 11:11 LLC-
1225 Cypress Ave Ste. 3 ,#V704
Los Angeles, CA 90065

gaiasanctuary1111@gmail.com

Thank you for trusting us with your personal information. It is an honor to hold your story with reverence, respect, and love.